SMS Delivery Report Delay to Telenor Pakistan

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to the Telenor network in Pakistan. This incident has been resolved.

Posted Aug 06, 2021 - 12:40 PDT

Monitoring

We are observing recovery in SMS delivery report delays when sending to the Telenor network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 06, 2021 - 10:46 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to the Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 06, 2021 - 08:53 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to the Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 06, 2021 - 08:01 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery report delay to Telenor Pakistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 06, 2021 - 07:28 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).