SMS delivery delayed to US carriers from toll free numbers

Incident Report for Twilio

Resolved

We have confirmed that the issue regarding delayed SMS delivery to US carriers from toll free numbers is now resolved.

Posted Feb 13, 2019 - 12:23 PST

Monitoring

We are observing recovery in regards to delays of SMS delivery to US carriers from toll free numbers. Our engineering teams will continue to monitor the service.

Posted Feb 13, 2019 - 11:14 PST

Investigating

We have detected an issue with delayed SMS delivery to all US carriers from toll free numbers. We continue to investigate and work with our partners on a resolution. We will provide an update when we have further information.

Posted Feb 13, 2019 - 09:57 PST

This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).