We are no longer experiencing SMS delivery delays when sending messages to sending messages to multiple networks in United States of America via a subset of Twilio shortcode numbers. This incident has been resolved.
Posted Dec 26, 2025 - 02:48 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple networks in United States of America via a subset of Twilio shortcode numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 26, 2025 - 00:51 PST
Investigating
We are experiencing SMS delivery delays when sending messages to multiple networks in United States of America via a subset of Twilio shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 25, 2025 - 23:53 PST
This incident affected: CARRIER NETWORK (SMS Short Code, North America).