DLRs delayed for SMS sent from short codes to T-Mobile in US

Incident Report for Twilio

Resolved

The issue of delivery receipts for SMS sent to T-mobile network in the US has been resolved. All systems are operating normally.

Posted Dec 17, 2018 - 09:17 PST

Identified

We are currently experiencing delays in delivery receipts (DLRs) for SMS sent to the T-Mobile network in the US. This means message statuses may not be updating in real time. Actual SMS delivery is not affected. We are working with our carrier partner to resolve the issue and will provide more information as soon as available.

Posted Dec 17, 2018 - 07:34 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).