Callback Failures in Twilio US Phone Numbers

Incident Report for Twilio

Resolved

HTTP callbacks for a subset of Twilio US phone numbers are now operating normally. This incident is resolved.

Posted Sep 18, 2023 - 23:28 PDT

Monitoring

HTTP callbacks for a subset of Twilio US phone numbers are now operating normally. We continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 18, 2023 - 22:56 PDT

Update

HTTP callbacks for a subset of Twilio US phone numbers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 18, 2023 - 22:25 PDT

Update

We are continuing to investigate an issue causing callback failures to a subset of Twilio US phone numbers. Our engineers are working on the issue and we will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 18, 2023 - 18:16 PDT

Update

We are currently investigating an issue causing callback failures to Twilio US2 phone numbers. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 18, 2023 - 16:16 PDT

Investigating

We are currently investigating an issue causing callback failures to Twilio US2 phone numbers. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 18, 2023 - 15:19 PDT

This incident affected: SERVERLESS (Studio), PROGRAMMABLE VIDEO (Group Rooms, Go Rooms), and PROGRAMMABLE VOICE (Recording).