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Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      Packet Loss For Inbound Voice Calls In Mexico
      Incident Report for Twilio
      Resolved
      The issue affecting packet loss for inbound voice calls in Mexico has been resolved, and the service is functioning normally at this time.
      Posted Apr 01, 2021 - 20:10 PDT
      Monitoring
      We have started seeing improvement and decrease of packet loss for inbound voice calls in Mexico. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 01, 2021 - 19:18 PDT
      Investigating
      We are experiencing packet loss for inbound voice calls in Mexico. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Apr 01, 2021 - 18:36 PDT
      This incident affected: CARRIER NETWORK (Voice, APAC).
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