Canada Account Security Service Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Apr 02, 2026 - 03:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 01, 2026 - 22:00 PDT

Scheduled

Our service partner is conducting a planned maintenance from 01 April 2026 at 22:00 PDT until 02 April 2026 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Line Type Intelligence [Twilio API]

Posted Mar 27, 2026 - 07:20 PDT

This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).