SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Peru

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Peru is operating normally.

Posted Jul 07, 2026 - 19:14 PDT

Monitoring

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 07, 2026 - 19:13 PDT

Investigating

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 07, 2026 - 19:00 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).