Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS and Call Failures From/To United Kingdom on a Subset of Local Long Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS and call failures from/to United Kingdom on a subset of local long codes. This incident has been resolved.
Monitoring
We are observing recovery SMS and call failures from/to United Kingdom on a subset of local long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing SMS and call failures from/to United Kingdom on a subset of local long codes. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
Our monitoring systems have detected a potential issue with SMS and call failures from/to United Kingdom on a subset of local long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Investigating
Our monitoring systems have detected a potential issue with SMS and call failures from/to United Kingdom on a subset of local long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Europe, SMS, Europe).