SMS Delivery Delays to UK Virgin Mobile

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures on Virgin Mobile in the UK. This incident has been resolved.

Posted Mar 05, 2020 - 06:19 PST

Monitoring

SMS Delivery to UK Virgin Mobile is now operating normally. We will continue to monitor the situation. We expect to provide another update in 30 minutes.

Posted Mar 05, 2020 - 05:46 PST

Update

We are continuing to investigate this issue with our carrier partner. We will provide an update in 2 hours or as soon as additional information is available

Posted Mar 05, 2020 - 03:39 PST

Update

We are continuing to investigate this issue with our carrier partner. We will provide an update in 2 hours or as soon as additional information is available

Posted Mar 05, 2020 - 01:30 PST

Update

We are continuing to investigate this issue with our carrier partner. We will provide an update in 2 hours or as soon as additional information is available.

Posted Mar 04, 2020 - 23:17 PST

Update

We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as we have additional information.

Posted Mar 04, 2020 - 19:28 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Virgin Mobile in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Mar 04, 2020 - 17:40 PST

This incident affected: CARRIER NETWORK (SMS, Europe).