We are no longer experiencing SMS delivery report delays when sending messages to US networks from Twilio US short codes. This incident has been resolved.
Posted Dec 01, 2021 - 09:52 PST
Monitoring
We are observing recovery in delivery report delays when sending to US networks from Twilio US short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 01, 2021 - 07:58 PST
Update
We are experiencing SMS delivery report delays when sending messages to US networks from a small subset of Twilio US short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 01, 2021 - 07:34 PST
Investigating
Our monitoring systems have detected a potential issue with SMS delivery report delays for a small subset US short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Dec 01, 2021 - 07:23 PST
This incident affected: CARRIER NETWORK (SMS Short Code, North America).