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        AccSec API Errors Towards Vodafone UK

        Incident Report for Twilio

        Resolved

        API Errors Towards Vodafone UK has been resolved and AccSec Lookup Identity Match, Lookup SIM Swap and Legacy Identity MatchAndAttributes are operating normally at this time.
        Posted Aug 28, 2025 - 08:22 PDT

        Monitoring

        We are monitoring partial recovery on the issue impacting API Errors Towards Vodafone UK in IE1. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 28, 2025 - 07:25 PDT

        Update

        We are experiencing API Errors Towards Vodafone UK. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 28, 2025 - 06:31 PDT

        Investigating

        We are experiencing API Errors Towards Vodafone UK. Our engineers are working with our carrier partner to resolve the issue. We expect to provide as soon as more information becomes available.
        Posted Aug 28, 2025 - 06:23 PDT
        This incident affected: CARRIER NETWORK (Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).