Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
WhatsApp Message Delivery Delays
Incident
Report for Twilio
Resolved
Our monitoring system shows stable delivery for WhatsApp messages in the past hour. The incident has been resolved and Twilio API for WhatsApp is operating normally at this time.
Update
Twilio API for WhatsApp was degraded for 30 minutes between 20 August 2020 9:06 AM and 9:36 AM Pacific Time. During this period of time customers may have experienced delayed delivery. We are monitoring to ensure that this has been resolved and will update in 30 minutes or when more information is available.
Monitoring
Twilio API for WhatsApp was degraded for 30 minutes between 20 August 2020 9:06 AM and 9:36 AM Pacific Time. During this period of time customers may have experienced delayed delivery. We are monitoring to ensure that this has been resolved and will update in 30 minutes or when more information is available.
Update
Twilio API for WhatsApp was degraded for 30 minutes between 20 August 2020 9:06 AM and 9:36 AM Pacific Time. During this period of time customers may have experienced delayed delivery. We are monitoring to ensure that this has been resolved and will update in 30 minutes or when more information is available.
Investigating
Our monitoring systems have detected a potential issue with Whatsapp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).