Provisioning Status Not Being Available for Branded Calling

Incident Report for Twilio

Resolved

The issue for Branded calling inside the Twilio Console has been resolved and it is operating normally at this time.

Posted Sep 09, 2026 - 13:41 PDT

Monitoring

Branded calling inside the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 09, 2026 - 12:30 PDT

Identified

The issue causing provisioning status not being available for branded calling inside the Twilio Console has been identified. We are actively working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 09, 2026 - 11:34 PDT

Investigating

We are experiencing provisioning status not being available for branded calling inside Twilio Console. Our engineers are working on identifying the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 09, 2026 - 10:34 PDT

This incident affected: DEVELOPER TOOLS (Console).