Decrease reservations in Flex service

Incident Report for Twilio

Resolved

The issue affecting Flex has been resolved, and the service is functioning normally at this time.

Posted Feb 22, 2024 - 00:09 PST

Monitoring

A fix has been implemented in Flex service and is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 21, 2024 - 23:26 PST

Update

We are still investigating a service impact for decrease reservations in flex. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 21, 2024 - 22:55 PST

Update

We are investigating a service impact for decrease reservations in flex. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 21, 2024 - 22:26 PST

Investigating

We are investigating a service impact for decrease reservations in flex. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 21, 2024 - 22:23 PST

This incident affected: TaskRouter.