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        Inbound SMS Failures to Twilio Philippines Phone Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures to Twilio Philippines phone numbers. This incident has been resolved.
        Posted Feb 16, 2021 - 03:56 PST

        Monitoring

        We are observing successful SMS delivery to Twilio Philippines phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 16, 2021 - 03:31 PST

        Update

        We are experiencing SMS delivery failures to Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 16, 2021 - 03:11 PST

        Investigating

        Our monitoring systems have detected a potential issue with inbound SMS to Philippines phone numbers Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 16, 2021 - 02:46 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).