SMS delivery delays and possible delivery failures to Nepal Telecom network in Nepal

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays when sending messages from Twilio to Nepal Telecom network in Nepal. This incident has been resolved.

Posted Mar 02, 2020 - 22:07 PST

Monitoring

We are observing successful delivery on Nepal Telecom network in Nepal for the last 25 minutes. We will continue to monitor to ensure a full recovery.

Posted Mar 02, 2020 - 20:47 PST

Update

We are continuing to investigate this issue.

Posted Mar 02, 2020 - 19:20 PST

Investigating

We are experiencing SMS delivery issues when sending messages to Nepal Telecom network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Mar 02, 2020 - 18:12 PST

This incident affected: CARRIER NETWORK (SMS, APAC).