Error with Programmable Messaging Logs when Filtering by Status in Console

Incident Report for Twilio

Resolved

The error "Oops! Something went wrong while fetching message logs" has been resolved and Programmable Messaging Logs when filtering by status in Console is operating normally at this time.

Posted Sep 08, 2021 - 13:30 PDT

Update

Our engineering team has deployed a fix for the issue of viewing Programmable Messaging Logs filtered by status in Console. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 08, 2021 - 12:35 PDT

Monitoring

Our engineering team has deployed a fix for the issue of viewing Programmable Messaging Logs filtered by status in Console. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 08, 2021 - 12:05 PDT

Update

Our engineers have identified the issue with Programmable Messaging Logs when filtering by status in Console and are working to deploy a fix. You may see the error "Oops! Something went wrong while fetching message logs" during this time. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Sep 08, 2021 - 03:51 PDT

Update

Our engineers have identified the issue with Programmable Messaging Logs when filtering by status in Console and are working to deploy a fix. You may see the error "Oops! Something went wrong while fetching message logs" during this time. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 07, 2021 - 19:45 PDT

Identified

Our engineers have identified the issue with Programmable Messaging Logs when filtering by status in Console and are working to deploy a fix. You may see the error "Oops! Something went wrong while fetching message logs" during this time. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 07, 2021 - 15:45 PDT

Update

We are investigating intermittent errors with Programmable Messaging Logs when filtering by status in Console. You may see the error "Oops! Something went wrong while fetching message logs" during this time. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 07, 2021 - 13:45 PDT

Update

We are investigating intermittent errors with Programmable Messaging Logs when filtering by status in Console. You may see the error "Oops! Something went wrong while fetching message logs" during this time. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 07, 2021 - 12:49 PDT

Investigating

We've become aware of a potential issue when filtering Programmable Messaging Logs in Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 07, 2021 - 12:42 PDT

This incident affected: DEVELOPER TOOLS (Console).