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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
Issues related to Twilio’s Software
Issues found outside of Twilio’s Network
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A fix has been implemented and the issue has been resolved.
Posted Mar 19, 2020 - 20:28 PDT
We are observing errors when updating Messaging Service configuration. Updating Messaging Service configuration, such as adding/deleting numbers in number pool will be affected. Our engineers are currently investigating this issue. We will provide an update as soon as we have additional information.
Posted Mar 19, 2020 - 20:21 PDT
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Mar 19, 2020 - 20:11 PDT
This incident affected: PROGRAMMABLE MESSAGING (SMS).