Errors when updating Messaging Service configuration

Incident Report for Twilio

Resolved

A fix has been implemented and the issue has been resolved.

Posted Mar 19, 2020 - 20:28 PDT

Update

We are observing errors when updating Messaging Service configuration. Updating Messaging Service configuration, such as adding/deleting numbers in number pool will be affected. Our engineers are currently investigating this issue. We will provide an update as soon as we have additional information.

Posted Mar 19, 2020 - 20:21 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 19, 2020 - 20:11 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).