Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to ISP Telecom (313-994) In Canada

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS report delays when sending messages to ISP Telecom (313-994) In Canada. This incident has been resolved.
        Posted Nov 30, 2021 - 05:45 PST

        Monitoring

        We are observing recovery in SMS report delays when sending messages to ISP Telecom (313-994) In Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 30, 2021 - 04:08 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to ISP Telecom (313-994) In Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 30, 2021 - 02:13 PST

        Investigating

        We are experiencing SMS delivery report delays when sending messages to ISP Telecom (313-994) In Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 30, 2021 - 00:14 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).