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        Duplicate messages for some MMS

        Incident Report for Twilio

        Resolved

        We have resolved the issue causing duplicate MMS to be sent for messages with long message bodies (>1600 characters). The service is fully operational.
        Posted Dec 06, 2018 - 19:46 PST

        Update

        Our engineers are deploying the fix to resolve the issue causing duplicate MMS to be sent for messages with long message bodies (>1600 characters). We will provide an update when the issue is resolved.
        Posted Dec 06, 2018 - 15:42 PST

        Identified

        We are experiencing an issue that is causing duplicate MMS to be sent for messages with long message bodies (>1600 characters). Our engineers have identified the issue and are working on the fix. We will provide an update as quickly as possible.
        Posted Dec 06, 2018 - 12:31 PST
        This incident affected: PROGRAMMABLE MESSAGING (MMS).