Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Duplicate messages for some MMS
      Incident Report for Twilio
      Resolved
      We have resolved the issue causing duplicate MMS to be sent for messages with long message bodies (>1600 characters). The service is fully operational.
      Posted Dec 06, 2018 - 19:46 PST
      Update
      Our engineers are deploying the fix to resolve the issue causing duplicate MMS to be sent for messages with long message bodies (>1600 characters). We will provide an update when the issue is resolved.
      Posted Dec 06, 2018 - 15:42 PST
      Identified
      We are experiencing an issue that is causing duplicate MMS to be sent for messages with long message bodies (>1600 characters). Our engineers have identified the issue and are working on the fix. We will provide an update as quickly as possible.
      Posted Dec 06, 2018 - 12:31 PST
      This incident affected: PROGRAMMABLE MESSAGING (MMS).
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