Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Devices Using Super SIM May Experience Connectivity Issues
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We are seeing a reduction in the number of new attachment failures. Devices using Super SIMs that were unable to connect during the incident should now be able to. We will continue to monitor and provide another update in 2 hours or once more information becomes available.
Update
Our engineering team is still working to resolve this issue. We will provide an update as soon as we have additional information.
Update
We continue to investigate this issue. We will provide an update in 2 hours or as soon as additional information is available.
Update
The issue is affecting the SuperSIM devices that are trying to establish new attachments after 11:20 PM PDT (06:20 AM UTC). Devices already connected are not affected.
Investigating
We are investigating an issue where devices using Super SIM may experience delays in connecting. We are actively working to resolve the issue and will provide another update in 60 minutes or as soon as more information becomes available.