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Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521)
Incident Report for Twilio
Resolved
We have resolved the issue with our carrier partner.
Posted 20 days ago. Dec 29, 2016 - 08:00 PST
Update
We are continuing to work with our carrier partner to address the issue impacting inbound calls to Rio de Janeiro (+5521) numbers. Customers may not be able to receive calls from Embratel and Claro in these areas. Next update in 2 hours.
Posted 20 days ago. Dec 29, 2016 - 07:26 PST
Update
We are currently working with our carrier partner to address the issue impacting inbound calls to Rio de Janeiro(+5521) numbers. Customers may not be able to receive calls from Embratel and Claro in these areas. Next update in 1 hour.
Posted 20 days ago. Dec 29, 2016 - 06:22 PST
Identified
We are currently investigating an issue impacting inbound calls to numbers in Rio de Janeiro (+5521). Customers may not be able to receive calls to numbers in these areas. We are working with our carrier partners to resolve the issue.
Posted 21 days ago. Dec 29, 2016 - 05:32 PST
This incident affected: Programmable Voice (PSTN).