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MMS Delivery Delays to US - AT&T from Small Subset of Short Codes
Incident Report for Twilio
Resolved
We are no longer experiencing delivery delays for MMS messages sent to AT&T US from a small subset of Twilio Short Codes. This incident has been resolved.
Posted Nov 11, 2020 - 18:08 PST
Update
We continue to observe delivery delays for MMS messages sent to US - AT&T from a small subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 11, 2020 - 14:06 PST
Update
We continue to observe delivery delays for MMS messages sent to US - AT&T from a small subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 11, 2020 - 12:05 PST
Update
We are observing delivery delays for MMS messages sent to US - AT&T from a small subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 11, 2020 - 11:12 PST
Investigating
Our monitoring systems have detected a potential issue with MMS Short Code message delays in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Nov 11, 2020 - 10:53 PST
This incident affected: CARRIER NETWORK (MMS Short Code, North America).