Messaging Services Failures Incident has been resolved. Customers may have experienced up to 5% of their traffic sent through Messaging Services failing with 90014 error code due to an incorrect resolution on the Validity Period. Service is operating normally at this time.
Posted Jun 13, 2025 - 12:49 PDT
Monitoring
SMS from a subset of accounts are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Jun 13, 2025 - 12:18 PDT
Investigating
Our monitoring systems have detected a potential issue affecting SMS from a subset of accounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jun 13, 2025 - 11:30 PDT
This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS, Messaging Services).
