Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delivery Report Delays To Smart and Sun Cellular Philippines Over Local Longcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery reports delays to Philippines Smart and Sun Cellular networks. This incident has been resolved.
      Posted Jul 02, 2020 - 01:13 PDT
      Monitoring
      We are observing successful SMS delivery reports to Philippines Smart and Sun Cellular networks. We will continue to monitor to ensure a full recovery.
      Posted Jul 02, 2020 - 00:26 PDT
      Update
      We are continuously working with our carrier partners in the region to resolve the issue. We will provide an update as soon as we have more information.
      Posted Jul 01, 2020 - 23:58 PDT
      Update
      We are observing delays in receiving delivery reports of messages to the Smart and Sun Cellular networks in the Philippines over local longcodes. Our engineers are working with our carrier partners in the region to resolve the issue. We will provide an update as soon as we have more information.
      Posted Jul 01, 2020 - 22:58 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 01, 2020 - 22:44 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).