SMS Delivery Report Delays to Chile Entel Network

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending SMS to Chile Entel network. This incident has been resolved.

Posted Apr 21, 2021 - 13:21 PDT

Monitoring

We are observing recovery in delivery report delays when sending SMS to Chile Entel network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 21, 2021 - 11:25 PDT

Investigating

Our monitoring systems have detected a potential issue with delivery reports when sending SMS to Chile Entel network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 21, 2021 - 10:36 PDT