Delay in message logs

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Feb 21, 2017 - 13:52 PST

Monitoring

We are still processing messages affected by earlier issue for a small subset of accounts. There are no new delays on message logs. Next update in 2 hours.

Posted Feb 21, 2017 - 12:33 PST

Investigating

We are experiencing delays in message logs of up to 30 minutes. Inbound and outbound message delivery is not impacted.

Posted Feb 21, 2017 - 11:25 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (MMS, SMS).