Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521)

Incident Report for Twilio

Resolved

All systems are operational at this time.

Posted Dec 20, 2016 - 12:51 PST

Monitoring

Inbound calls to number in Rio de Janeiro are now fully operational. Our engineers continue to monitor.

Posted Dec 20, 2016 - 11:18 PST

Investigating

We are currently investigating an issue impacting inbound calls to numbers in Rio de Janeiro. Customers may not be able to receive calls to numbers in these areas. We are working with our carrier partners to resolve the issue.

Posted Dec 20, 2016 - 11:04 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).