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Inbound SMS Delivery Failures on Colombia Short Codes
Incident Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to Colombia when sending to Twilio short codes This incident has been resolved.
Posted May 07, 2021 - 13:34 PDT
Monitoring
We are observing successful inbound SMS delivery when sending to Twilio Colombia short codes for the last 15 minutes. We will continue to monitor to ensure full service recovery. It was found that Inbound SMS was delivered but with long delays. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted May 07, 2021 - 11:42 PDT
Investigating
We are experiencing inbound delivery failures sending to Twilio Colombia short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted May 07, 2021 - 10:48 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).