AccSec Canada API Errors

Incident Report for Twilio

Resolved

The issue with the AccSec - Canada API has been resolved, and the service is functioning normally at this time.

Posted Jun 08, 2025 - 09:34 PDT

Update

We have started seeing recovery for the issue with AccSec Canada API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 08, 2025 - 08:55 PDT

Monitoring

We have started seeing recovery for the issue with AccSec Canada API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 08, 2025 - 06:50 PDT

Update

We continue experiencing an issue with AccSec - Canada API. Our engineers are working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.

Posted Jun 08, 2025 - 03:05 PDT

Update

We continue experiencing an issue with AccSec - Canada API. Our engineers are working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Jun 08, 2025 - 01:14 PDT

Investigating

We are experiencing an issue with AccSec - Canada API. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 08, 2025 - 00:18 PDT

Identified

Our engineers have identified the issue with AccSec Canada API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 07, 2025 - 23:54 PDT

This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).