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        SMS Delivery Failures to Multiple Networks in Australia for a Subset of Longcodes

        Incident Report for Twilio

        Update

        Twilio has mitigated the impact over the majority of traffic to Australia impacted by this incident. Now we can confirm that only a subset of Longcodes are facing SMS Delivery Failures to multiple Networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 16, 2025 - 10:28 PDT

        Update

        We are continuing to experience SMS delivery failures to multiple networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 16, 2025 - 07:56 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Telstra in Australia over a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 16, 2025 - 06:58 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Telstra in Australia Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 16, 2025 - 04:51 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Telstra in Australia Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 16, 2025 - 04:01 PDT
        This incident affects: CARRIER NETWORK (SMS, APAC).