Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
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      System Metrics
      SMS Delivery Delays and Failures to Claro Network Dominican Republic
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays and failures to Claro network Dominican Republic. This incident has been resolved.
      Posted Jul 28, 2021 - 20:45 PDT
      Monitoring
      We are observing successful SMS delivery to Claro network Dominican Republic for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jul 28, 2021 - 18:51 PDT
      Update
      We are continuing to work with our carrier partner to resolve delivery delays and failures to Claro network Dominican Republic. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Jul 28, 2021 - 17:28 PDT
      Update
      We are continuing to work with our carrier partner to resolve delivery delays and failures to Claro network Dominican Republic. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Jul 28, 2021 - 13:31 PDT
      Update
      We are continuing to work with our carrier partner to resolve delivery delays and failures to Claro network Dominican Republic. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jul 28, 2021 - 11:35 PDT
      Update
      We are experiencing SMS delivery delays and failures to Claro network Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jul 28, 2021 - 10:44 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Claro network Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 28, 2021 - 10:36 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).