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        Inbound Call Failures to a Subset of Twilio UK Phone Numbers

        Incident Report for Twilio

        Resolved

        The issue affecting inbound calls to Twilio UK phone numbers has been resolved, and the service is functioning normally at this time.
        Posted Jan 30, 2021 - 20:20 PST

        Identified

        The issue causing inbound call failures to Twilio UK Phone Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 30, 2021 - 17:56 PST

        Update

        We are continuing to see a subset of call failures to Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 30, 2021 - 16:03 PST

        Update

        We are observing a subset of call failures to Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 30, 2021 - 15:13 PST

        Investigating

        We are observing a subset of call failures to Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 30, 2021 - 14:51 PST
        This incident affected: CARRIER NETWORK (Voice, Europe).