SMS Delivery Delays To TeleMob-OnaTel In Burkina Faso When Sending SMS From Alpha Sender

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso. This incident has been resolved.

Posted Oct 27, 2021 - 10:09 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 27, 2021 - 08:31 PDT

Update

We are experiencing SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 26, 2021 - 20:55 PDT

Update

We are experiencing SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 26, 2021 - 12:55 PDT

Identified

We are experiencing SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 26, 2021 - 09:02 PDT

Update

We are experiencing SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 26, 2021 - 09:02 PDT

Update

We are continuing to observe recovery in SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso from Alpha Sender. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 26, 2021 - 07:09 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso towards Alpha Sender. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 26, 2021 - 05:15 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to TeleMob-OnaTel in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2021 - 04:16 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).