Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Customers Unable to Create Identity Bundles for all Spain and Belgium Number Types, and Chile Mobile Numbers
Incident
Report for Twilio
Resolved
The ability to create identity bundles for all impacted number types of Spain, Belgium, and Chile has been restored and is operating normally at this time.
Update
A solution is in place to restore the ability to create identity bundles for all impacted number types of Spain, Belgium, and Chile. Our team continues to monitor to ensure full functionality is restored. An additional update will be provided in the next two hours.
Monitoring
A solution is in place to restore the ability to create identity bundles for all impacted number types of Spain, Belgium, and Chile. Our team continues to monitor to ensure full functionality is restored.
Update
We are continuing to work to resolve the issue with the creation of new identity bundles for all Spanish number types. All Belgian number types and Chilean mobile numbers for Business end users have also been identified as being unable to create new identity bundles. We will provide another update in 4 hours or as soon as we have more information.
Update
We are continuing to work to resolve the issue with the creation of new identity bundles for Spanish number types. We will provide another update in 4 hours or as soon as we have more information.
Identified
We have identified what is causing the issue with the creation of new identity bundles for Spanish number types. We are continuing to work to resolve this issue and we will provide additional updates as soon as possible.
Update
We are experiencing issues with the creation of new identity bundles for Spanish number types. Current identity bundles are functional and can be used. Our engineers are investigating.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.