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        SMS Delivery Failures for a subset of Short Codes to Fibernetics Network in Canada

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery Fibernotics network in Canada. This incident has been resolved.
        Posted Feb 03, 2026 - 09:31 PST

        Monitoring

        We are observing successful SMS delivery Fibernotics network in Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 03, 2026 - 07:42 PST

        Update

        We are continuing to investigate this issue.
        Posted Feb 03, 2026 - 00:11 PST

        Update

        We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 02, 2026 - 23:59 PST

        Update

        We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Feb 02, 2026 - 15:59 PST

        Update

        We continue experiencing SMS delivery failures for a subset of Short Codes to Fibernetics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 02, 2026 - 12:04 PST

        Update

        We continue experiencing SMS delivery failures to Fibernotics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 02, 2026 - 09:51 PST

        Investigating

        We are experiencing SMS delivery failures to Fibernotics network in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 02, 2026 - 08:51 PST
        This incident affected: CARRIER NETWORK (SMS Long Code, North America).