SMS and Shortcode delivery delays to T-Mobile and Metro PCS handsets in the US

Incident Report for Twilio

Resolved

We have confirmed that shortcode message delivery to T-Mobile and Metro PCS handsets in the US has recovered.

Posted Sep 12, 2018 - 10:46 PDT

Investigating

We are experiencing delivery delays for a percentage of messages and shortcodes sent to T-Mobile and Metro PCS handsets in the US. We are working with our carrier partner to resolve and will provide an update as quickly as possible.

Posted Sep 12, 2018 - 09:28 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).