Call Failures From a Subset of France Numbers

Incident Report for Twilio

Resolved

The issue causing inbound call failures from a subset of France numbers has been resolved, and the service is functioning normally at this time.

Posted Nov 02, 2023 - 16:21 PDT

Monitoring

We have started seeing recovery for call failures from a subset of France numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Nov 01, 2023 - 16:27 PDT

Update

We are continuing to investigate the issue causing call failures from a subset of France numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 01, 2023 - 12:24 PDT

Update

We are still observing call failures from a subset of France numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 01, 2023 - 10:24 PDT

Investigating

We are observing call failures from a subset of France numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 01, 2023 - 09:22 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).