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        SMS Delivery Delays to Telefonica in Chile

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. This incident has been resolved.
        Posted May 16, 2025 - 16:44 PDT

        Monitoring

        We are observing recovery with SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. We will continue to monitor to ensure a full recovery, and provide another update in 2 hours or as soon as we have more information.
        Posted May 16, 2025 - 15:10 PDT

        Update

        We are experiencing SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. Our engineers are investigating, and we will provide an update in 2 hours or as soon as we have more information.
        Posted May 16, 2025 - 14:44 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 16, 2025 - 14:21 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).