MMS Delivery Failures on Sprint and Cingular USA

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery failures to Sprint and Cingular USA. This incident has been resolved.

Posted Sep 18, 2021 - 14:42 PDT

Monitoring

We are observing successful SMS delivery to Sprint and Cingular USA for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 18, 2021 - 12:43 PDT

Update

We continue to experience MMS delivery failures sending on the Sprint and Cingular USA networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 18, 2021 - 11:12 PDT

Investigating

We are experiencing MMS delivery failures sending on the Sprint and Cingular USA networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 18, 2021 - 10:12 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).