SMS Delivery Delays to Fibernotics Network in Canada

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages from a subset of Long Codes to Fibernotics Network in Canada. This incident has been resolved.

Posted Dec 16, 2021 - 02:58 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages from a subset of Long Codes to Fibernotics Network in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 16, 2021 - 01:10 PST

Investigating

We are experiencing SMS delivery delays when sending messages from a subset of Long Codes to Fibernotics Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 16, 2021 - 00:29 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America).