SMS Delivery Delays to C-Spire in United States of America via Subset of Short Codes and Toll-Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. This incident has been resolved.

Posted Jun 16, 2025 - 17:29 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 16, 2025 - 15:29 PDT

Update

We continue to experience SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 16, 2025 - 15:26 PDT

Update

We are experiencing SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 16, 2025 - 14:26 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 16, 2025 - 14:19 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Toll-Free, North America).