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        SMS Delivery Delays to CTBC Network in Brazil

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS/SMS delivery failures to CTBC network in Brazil This incident has been resolved.
        Posted Jul 06, 2024 - 17:14 PDT

        Monitoring

        We are observing successful SMS delivery to CTBC network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 06, 2024 - 15:26 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 05, 2024 - 15:36 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jul 04, 2024 - 21:06 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 04, 2024 - 13:06 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 04, 2024 - 09:56 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to CTBC network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 04, 2024 - 07:54 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to CTBC network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 04, 2024 - 06:54 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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