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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. This incident has been resolved.
Update
We are still observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).