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Elevated Webhook Failures for Subset of Customers when Using the Ashburn Edge
Incident Report for Twilio
Resolved
Elevated webhook failures issue has been resolved and Twilio Platform is operating normally at this time.
Posted Jul 27, 2021 - 18:02 PDT
Monitoring
Twilio Platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 27, 2021 - 17:24 PDT
Update
Customers may see elevated webhook failures from Twilio to their infrastructure when using the Ashburn Edge.
Posted Jul 27, 2021 - 17:21 PDT
Investigating
Our monitoring systems have detected a potential issue with Elastic SIP Trunking. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jul 27, 2021 - 16:57 PDT
This incident affected: TWILIO PLATFORM (Other).