Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Elevated Webhook Failures for Subset of Customers when Using the Ashburn Edge
      Incident Report for Twilio
      Resolved
      Elevated webhook failures issue has been resolved and Twilio Platform is operating normally at this time.
      Posted Jul 27, 2021 - 18:02 PDT
      Monitoring
      Twilio Platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Jul 27, 2021 - 17:24 PDT
      Update
      Customers may see elevated webhook failures from Twilio to their infrastructure when using the Ashburn Edge.
      Posted Jul 27, 2021 - 17:21 PDT
      Investigating
      Our monitoring systems have detected a potential issue with Elastic SIP Trunking. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 27, 2021 - 16:57 PDT
      This incident affected: TWILIO PLATFORM (Other).
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