Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Calls to and From Twilio French Numbers Are Missing Audio Media
Incident
Report for Twilio
Resolved
The issue affecting inbound and outbound calls from Twilio French phone numbers has been resolved, and the service is functioning normally at this time.
Update
We have started seeing recovery for inbound and outbound calls from Twilio French phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for inbound and outbound calls from Twilio French phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing issues with calls to and from Twilio French numbers which are missing audio media. Our engineers are working with our PSTN carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing issues with calls to and from Twilio French numbers which are missing audio media. Our engineers are working with our PSTN carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).