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        VoiceBase Transcription and Recording Add-ons Are Experiencing Failures

        Incident Report for Twilio

        Resolved

        VoiceBase Transcription and Recording Add-ons failures have been resolved and is operating normally at this time.
        Posted Sep 04, 2020 - 21:29 PDT

        Identified

        We are experiencing issues with VoiceBase Transcription and Recording Add-ons. Customers who are using VoiceBase Transcription and Recording Add-ons would not be able to use those components. We expect to provide another update in 60 minutes.
        Posted Sep 04, 2020 - 20:51 PDT

        Investigating

        We are experiencing issues with VoiceBase Transcription and Recording Add-ons. Customers who are using VoiceBase Transcription and Recording Add-ons would not be able to use those components. We expect to provide another update in 60 minutes.
        Posted Sep 04, 2020 - 20:04 PDT
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