Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Multiple Networks in US Over a Subset of Toll Free and Short Code
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays to multiple networks in USA over a subset of Toll Free and Short Codes. This incident has been resolved.
Monitoring
We have started seeing recovery for the issue causing message delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to multiple networks in USA over a subset of Toll Free and Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).