Encountering 500 Errors from Google During Speech Generation

Incident Report for Twilio

Resolved

The issue with TTS (Text To Speech) using Google TTS Voices Neural Voices has been resolved and is operating normally at this time.

Posted Jun 24, 2024 - 13:37 PDT

Monitoring

We are monitoring an issue with TTS (Text To Speech) using Google TTS Voices Neural Voices. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 24, 2024 - 12:18 PDT

Investigating

We are investigating a number of 500 responses from Google when trying to generate the speech. Our engineers are working with our to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 24, 2024 - 11:18 PDT

This incident affected: PROGRAMMABLE VOICE (Text-to-Speech).